Progressive is a full resolution collection agency with over fifteen years experience in a variety of market segments, including but not limited to; bankcard and financial debt, student loans, government and municipal debt, healthcare and medical debt, utility accounts, and telecommunications.

Progressive applies collection methods which have proven successful in our experience with other collection projects to provide verified results. Utilizing our vast experience, we are able to comply with contractual requirements, enable smooth implementation, add unique benefits, and generate a high return, all while maintaining our clients' positive relationship with their consumers.

Progressive specializes in the following services:

Third Party (Pre and Post Charge-Off) Collection Services
First Party Collection Services
Default Prevention Services
Letter Services
Bilingual Collection Services
Client Consulting and Training

Some of the benefits of choosing Progressive as your collection services provider include:

 A proven collection strategy to maximize recovery of delinquent debt

 A unique collection philosophy emphasizing the importance of treating consumers with integrity and respect

 Accounts are worked in accordance with all state and federal regulations, GLBA, HIPAA, PCI DSS, NIST 800-53 revision 4 standards, ISO 17799, and other similar security requirements

 A state-of-the-art computerized collection system with the ability to accept accounts and remit payments electronically

 Multiple toll free numbers and a dedicated customer service hotline for our clients to receive "World Class Customer Service!"

 Nationwide full-balance collections, including written and telephone efforts customized to fit each client's consumers

 Dedicated and experienced collection representatives trained in all aspects of delinquent account recovery

 Advanced skip tracing techniques to increase right party contacts

 Progressive's three offices are spread across the country, allowing for increased time zone coverage and expedited hiring for large projects


 Progressive is licensed and bonded in all fifty states (as appropriate), as well as Puerto Rico, Guam, and the U.S. Virgin Islands

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