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At Progressive, we are committed to protecting the privacy and security of information we have concerning our clients and their customers. We have taken steps, and will continue taking steps, to ensure all information in our possession is kept confidential.
This privacy policy describes our efforts to meet these objectives. It includes
the following information: |
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 The
kind information we collect about you
When we may
share information about you with others
How we keep your
information safe
What to do if
you think our information is incorrect |
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What information do we
collect? |
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We may obtain information such as your name, address, account number, balance due, telephone number, social security number, information about your relatives and their telephone numbers, your place of employment, date of birth, etc. from our clients who place your account(s) with us for collection.
We may obtain information such as your employment, neighbors, relatives, address, telephone number, creditors, payment history, real estate assets, etc. from your credit bureau report, conversations with you and others, and from skip trace tools employed during the collection process.
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When do we share
information about you? |
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We may share information such as your
address and telephone numbers with other creditors who are attempting to locate
you.
We may share information such as your name, address, creditor, account number,
balance due, and other necessary information with vendors who perform support
services for us, such as vendors who produce collection letters or process data
for us.
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How do we protect your
information? |
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We maintain appropriate physical, electronic, and procedural safeguards that comply with all applicable state and federal security guidelines. Access to your information is restricted to those who need that information to do their jobs, and these individuals have been trained to safeguard your information and keep it confidential at all times. Employees who violate our policies are subject to appropriate disciplinary action, up to and including termination of employment. In addition, we insist that our vendors abide by our strict privacy policy and maintain the confidentiality of your personal information. All vendors sign confidentiality agreements with our company agreeing to protect, safeguard, and not disclose your information and to abide by all applicable state and federal laws, including but not limited to the Gramm Leach-Bliley Act and the Health Insurance Portability and Accountability Act.
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What can you do if you
think your information we have about you is incorrect? |
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If you have reason to think our information about you is inaccurate, please contact us at P.O. Box 22083, Tempe, AZ 85285.
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