At Progressive, we are committed to protecting the privacy and security of information we have concerning our clients and their customers. We have taken steps, and will continue taking steps, to ensure all information in our possession is kept confidential.

This privacy policy describes our efforts to meet these objectives. It includes the following information:
  
    The kind of information we collect about you
 When we may share information about you with others
 How we keep your information safe
 What to do if you think our information is incorrect
  
   What information do we collect?   
   We may obtain information such as your name, address, account number, balance due, telephone number, social security number, information about your relatives and their telephone numbers, your place of employment, date of birth, etc. from our clients who place your account(s) with our agency for collection. We may obtain information such as your employment, neighbors, relatives, address, telephone number, creditors, payment history, real estate assets, etc. from your credit bureau report, conversations with you and others, and from skip trace tools employed during the collection process.   
   When do we share information about you?   
   We may share information such as your address and telephone numbers with other creditors who are attempting to locate you. We may share information such as your name, address, creditor, account number, balance due, and other necessary information with vendors who perform support services for our agency, such as vendors who produce collection letters or process data.   
   How do we protect your information?   
  

We maintain appropriate physical, electronic, and procedural safeguards that comply with all applicable state and federal security guidelines. Access to your information is restricted to those who need that information to do their jobs, and these individuals have been trained to safeguard your information and keep it confidential at all times. Employees who violate our policies are subject to appropriate disciplinary action, up to and including termination of employment. In addition, we insist that our vendors abide by our strict privacy policy and maintain the confidentiality of your personal information. All vendors sign confidentiality agreements with our company agreeing to protect, safeguard, and not disclose your information and to abide by all applicable state and federal laws, including but not limited to the Gramm-Leach-Bliley Act and the Health Insurance Portability and Accountability Act.

  
   What can you do if you think your information we have about you is incorrect?   
   If you have reason to think our information about you is inaccurate, please contact us at P.O. Box 22083, Tempe, AZ 85285.   
  Privacy Policy © 2011 Progressive Financial Services, Inc. All rights reserved.

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